If you have any questions please feel free to contact us via email
If you like to contact by phone our hours of operation are:
Monday Thru Friday -- 9 AM to 5PM
PHONE:732-977-5719
CONTACT US...
Quick Quote
Just fill in the information below to receive a no obligation quote on the item you are looking for.
For orders over 1000 sq ft, enter the price you want to pay in the comment field and we will shop it for you.
NJDCA LICENSE #13VH03951000
To Place an order fill out the form below. Once we confirm your order we will email you an invoice and payment instructions. Thank you
QUICK QUOTE FORM
ORDER FORM
Return Policy
* There are no returns allowed in accessories (trim, underlayment, glue, etc.)
* Some flooring has a No Return policy which is set forth by the manufacturer or the distributor. If this is a concern for you, please ask your sales representative prior to making a purchase.
* We can accept returns on 5 cartons or more. There would be no return allowed on less than 5 cartons of any flooring.
* Any returned cartons must be factory sealed. You would not receive any credit for opened cartons.
* You would need to get a return authorization from our office prior to making a return. You can get a return authorization up to 15 days of the receipt of your order. No returns allowed after 15 days.
* You would be responsible to pay the return shipping charge on any returns.
* Once returned material is received by our vendor, we would issue you a credit or a refund. This process usually takes 4 to 6 weeks from the date the material was received.
* If you decide to return any part of, or your entire order, you would be responsible to pay the *actual original freight charge, the return freight charge, and any applicable restocking fee which usually ranges from 15% to 25% of the order.
Note: If you have any questions, please contact us.
What information do we collect?
We collect information from you when you fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
• To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
• To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
Do we use cookies?
We do not use cookies.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links:
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Online Privacy Policy Only:
This online privacy policy applies only to information collected through our website and not to information collected offline.
Your Consent ;
By using our site, you consent to our websites privacy policy.
Changes to our Privacy Policy:
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
This policy was last modified on 1/13/2010
www.BestFlooringDirect.com
PRIVACY POLICY
General Terms & Policies
Payment Options:
We accept MasterCard, Visa, American Express, Discover, personal checks, money orders and PayPal Accounts. Personal Checks require processing time before shipments are sent (usually 3-7 days depending on the bank location). Products will be shipped immediately after funds have been secured by BestFlooringDirect.com
Products sold with a manufacturers’ warranty will be honored by the manufacturer. BestFlooringDirect.com will assist the consumer in getting the proper attention to any warranty issues. A good warranty is very important when it comes to investing in floors. All floors sold by BestFlooringDirect.com is backed by a manufacturer warranty unless otherwise noted. Feel free to contact us with any questions regarding your flooring warranty.
PRODUCT ACCEPTANCE: This product is manufactured according to the highest standards of quality. However, should any material not meet your requirements, we must be advised prior to installation. Otherwise, we will not be able to accept responsibility.
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